8 call center manager job offers in region of Penang

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  • Quality Team Lead - Cantonese

    Teleperformance Georgetown, Penang

    ...degree or diploma in any field. Fluent in Cantonese and English (spoken and written). Minimum 3–5 years’ experience in Quality Assurance within a BPO/call...
    2 days ago in Whatjobs

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  • Quality Team Lead – BPO Excellence & Coaching

    Teleperformance Georgetown, Penang

    ...Town, Penang to oversee quality assurance processes. The ideal candidate will have 3-5 years of experience in Quality Assurance, particularly in a BPO/call...
    9 days ago in Whatjobs

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  • Real-Time WFM Analyst - Call Center Performance & Routing

    Teleperformance USA Bayan Lepas, Penang

    ...communication and analytical skills are essential for this role, which will involve daily interactions with the call center leadership team. J-18808-Ljbffr
    17 days ago in Jobleads

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  • WFM Real Time Analyst - Penang

    Teleperformance USA Bayan Lepas, Penang

    Responsibilities Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and...
    17 days ago in Jobleads

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  • WFM Real Time Analyst - Penang

    Teleperformance Bayan Lepas, Penang

    ...call-handling, talk-time, and other KPI’s via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordingly...
    12 days ago in Jobleads

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  • Customer Success Specialist - Gujarati- Penang

    TP Georgetown, Penang

    ...Manager. Digital Marketing Business Operations Specialist | Remote | INDIA We’re unlocking community knowledge in a new way. Experts add insights directly...
    30+ days ago in Jobleads

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  • Quality Team Lead - Cantonese

    Teleperformance Georgetown, Penang

    ...degree or diploma in any field. Fluent in Cantonese and English (spoken and written). Minimum 3–5 years’ experience in Quality Assurance within a BPO/call...
    20 days ago in Jobleads

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  • Inside Sales Executive

    confidential Georgetown, Penang

    ...with Field Sales to execute initiatives and action plans that drive revenue. Act as the first point of contact and make level-1 decisions when your manager...
    27 days ago in Jobleads

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