10 customer service call center job offers in Bayan Lepas, Penang

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  • Call Center QA Training Lead (Mandarin/English)

    Teleperformance Bayan Lepas, Penang

    An established industry player is seeking a dedicated Quality Assurance professional to enhance call center operations. This role involves analyzing recorded...
    30+ days ago in Jobleads

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  • Bilingual Call Center QA Analyst – Malay & English

    Teleperformance Bayan Lepas, Penang

    A leading customer service provider in Penang is seeking a Quality Analyst to support the Customer Service team by ensuring performance standards are met...
    30+ days ago in Jobleads

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  • WFM Real-Time Analyst: Optimize Call Center Performance

    Teleperformance Bayan Lepas, Penang

    An established industry player is seeking a skilled professional to enhance customer service operations. In this role, you will develop and implement...
    30+ days ago in Jobleads

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  • Real-Time WFM Analyst - Call Center Performance & Routing

    Teleperformance USA Bayan Lepas, Penang

    A leading customer service provider in Penang is seeking a manager to develop and implement inbound and outbound contact strategies. The ideal candidate will...
    30+ days ago in Jobleads

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  • Technical Support Engineer 1 (Thai Speaking)

    Dell Technologies Bayan Lepas, Penang

    ...center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry...
    2 days ago in Jobleads

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  • Global Operations Leader: People & Performance

    Aisling Group Bayan Lepas, Penang

    A leading company in customer service management located in Penang is seeking a dynamic leader to manage the overall performance of call center operations...
    30+ days ago in Jobleads

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  • WFM Real Time Analyst - Penang

    Teleperformance USA Bayan Lepas, Penang

    Responsibilities Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and...
    30+ days ago in Jobleads

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  • WFM Real Time Analyst - Penang

    Teleperformance Bayan Lepas, Penang

    ...call-handling, talk-time, and other KPI’s via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordingly...
    30+ days ago in Jobleads

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  • Quality Analyst - Malay

    Teleperformance Bayan Lepas, Penang

    ...We are looking for a Quality Analyst to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service...
    30+ days ago in Jobleads

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  • Customer Success Specialist. Japanese Speaking (Non- Native)

    Recruitify_HR Bayan Lepas, Penang

    ...customer service skills; solutions mindset, multi-tasking, passion for customers and ability to deliver exemplary customer experience. Prior working...
    30+ days ago in Jobleads

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