2 customer service call center job offers in Bayan Lepas, Penang

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  • Quality Assurance Assistant Manager - English - Penang (Auto

    Teleperformance Bayan Lepas, Penang

    ...Monitor, analyze & audit trainees’ performance and call out any unusual trends. Identify training needs by working with operations team and QA. J-18808-Ljbffr
    5 days ago in Talent.com

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  • WFM Real Time Analyst - Penang

    Teleperformance Bayan Lepas, Penang

    ...call-handling, talk-time, and other KPI’s via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordingly...
    9 days ago in Talent.com

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