2 customer support job offers in Klang, Selangor
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Customer Support Specialist
Vanguard Logistics Services (HK) Klang Klang, Selangor
Responsibilities: Optimise customer service experience, create engaged customers and facilitate organic growth. Take ownership of customers issues and follow pr
2 days ago in JobstoreReport -
Customer Support Specialist / 客戶支援專家
Vanguard Logistics Services (HK) Klang Klang, Selangor
職責: 優化客戶服務體驗,培養積極參與的客戶並促進有機成長。 掌控客戶問題並追蹤問題直至解決。 建立明確的使命並啟動針對該使命的策略。 制定服務程序、政策和標準。 保留準確的記錄並記錄客戶服務行動和討論。 分析統計數據並編制準確的報告。 招募、指導和培養客戶服務代理,並透過鼓勵和授權創造一個讓他們能夠脫穎而出的環境。
2 days ago in JobstoreReport
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