145 call center manager job offers

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  • Associate, Account Management Analytics Lead

    Minacs Kuala Lumpur, Kuala Lumpur

    A leading analytics firm in Kuala Lumpur is seeking an Associate in Account Management to oversee analytic teams and improve call center performance. This...
    29 days ago in Jobleads

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  • Russian-Speaking CS Team Lead (Kuala Lumpur)

    OKX Kuala Lumpur, Kuala Lumpur

    ...Lumpur. The candidate will oversee customer service operations and ensure quality service delivery. This role requires at least 3 years of experience in a call...
    10 days ago in Jobleads

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  • AVP, Institutional Client Services Lead (Hybrid)

    Citibank (Switzerland) AG Kuala Lumpur, Kuala Lumpur

    A global financial institution is seeking an AVP, Institutional Customer Service Manager based in Kuala Lumpur, Malaysia. This role involves managing...
    23 days ago in Jobleads

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  • Executive, Contact Centre: World-Class Service

    Prudential Services Asia Kuala Lumpur, Kuala Lumpur

    ...center role. Fresh graduates are also welcome to apply. Proficiency in English is required, and Mandarin is a plus. This position provides opportunities for...
    25 days ago in Jobleads

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  • Customer Care Team Lead (Telco) – sla & nps excellence

    Swap Asia Kuala Selangor, Selangor

    A leading telecommunications company in Malaysia is seeking an Assistant Manager, Customer Care to ensure smooth execution of call center operations while...
    12 days ago in Jobleads

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  • Insurance Renewal Telemarketer - 10% Commission

    Senang Insurance Kuala Lumpur, Kuala Lumpur

    An insurance company in Kuala Lumpur is seeking a Call Center Agent to make outbound calls to customers for renewing expiring policies. This role requires...
    18 days ago in Jobleads

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  • CX Team Leader: OTP/Travel Ops & KPI Coach

    Concentrix Kuala Lumpur, Kuala Lumpur

    A leading customer service provider in Kuala Lumpur is seeking a proactive manager for a full-time role focused on supervising call center associates. The...
    10 days ago in Jobleads

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  • WFM Real Time Analyst - Penang

    Teleperformance USA Bayan Lepas, Penang

    Responsibilities Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and...
    17 days ago in Jobleads

    Report

  • WFM Real Time Analyst - KL

    Teleperformance USA Petaling Jaya, Selangor

    Responsibilities Develop and implement Customer Service inbound and outbound contact strategies. Ensure Call Center applications, routing, hardware and...
    18 days ago in Jobleads

    Report

  • WFM Real Time Analyst - Penang

    Teleperformance Bayan Lepas, Penang

    ...call-handling, talk-time, and other KPI’s via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordingly...
    12 days ago in Jobleads

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  • WFM Real Time Analyst - KL

    Teleperformance Petaling Jaya, Selangor

    ...call handling, talk time, and other KPIs via Workforce Management (WFM) to determine risks to service level targets and escalate issues accordingly...
    12 days ago in Jobleads

    Report

  • Coordinator, Vendor Education

    foodpanda Kuala Lumpur, Kuala Lumpur

    ...is a must Proactive and self‑motivated individual who thrives on meeting targets Prior call center experience a plus, but not compulsory #J-18808-Ljbffr
    30+ days ago in Jobleads

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  • Senior Coordinator, Rider Experience

    foodpanda Kuala Lumpur, Kuala Lumpur

    ...through providing feedback on SOP, process and agent behaviour. Responsibilities Audit a team of front‑line agents across channels such as Chat, Call...
    30+ days ago in Jobleads

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  • Customer Service - Convenient Public Transport

    ASK Resources Kuala Lumpur, Kuala Lumpur

    ...Who We're Looking For: Fresh graduates with a degree are encouraged to apply SPM and Diploma holders with call center experience are welcome #J-18808-Ljbffr
    20 days ago in Jobleads

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  • Online Customer Service

    TAISHIN GROUP Kuala Selangor, Selangor

    Overview Fresh graduates are encouraged to apply. Working experience in sales, call center, retail, or insurance is encouraged. Requirements...
    20 days ago in Jobleads

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  • Team Leader - Operations

    Minacs Kuala Lumpur, Kuala Lumpur

    ...< >Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which
    16 days ago in Jobleads

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  • Team Leader - M1

    Minacs Kuala Lumpur, Kuala Lumpur

    ...>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is
    18 days ago in Jobleads

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  • Representative III, Member Services

    Herbalife Kuala Lumpur, Kuala Lumpur

    ...or manager for operation or system improvement Able to create PPT / steps as training material for internal staff or external (member) Work closely with all
    30+ days ago in Jobleads

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  • Customer Service Consultant

    Talent Recruit Kuala Lumpur, Kuala Lumpur

    ...based in Mid Valley City, Kuala Lumpur. Salary: Up to RM5,000 Working days: 5 days (24 hours rotational shift schedule) Channel: Email & inbound phone call...
    30+ days ago in Jobleads

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  • Customer Service

    Antasis Johor Bahru, Johor

    High school Diploma or equivalent certificate. Previous experience in customer service or call center environment is preferred. Fresh graduate is welcome to...
    16 days ago in Jobleads

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  • Network Engineer (L2)

    Randstad Kuala Lumpur, Kuala Lumpur

    ...center networking Qualification Bachelor’s degree in Computer Science, Information Technology, Electronics, or related field. Education Bachelor Degree...
    12 days ago in Jobleads

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  • Representative III, Member Services

    Herbalife Kuala Lumpur, Kuala Lumpur

    ...manager for operation or system improvement Able to create PPT / steps as training material for internal staff or external (member) Work closely with all...
    30+ days ago in Jobleads

    Report

  • Real Time Analyst

    SingTel Malacca City, Melaka

    Overview Be a part of something BIG! Join us as Real Time Analyst to manage the productivity of agents in Contact Center on real time basis. You will be...
    30+ days ago in Jobleads

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  • Fully Remote Customer Service Role | Mandarin & English Requ

    Tribe Digital Batu Pahat, Johor

    ...center environments? Be careful. Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious...
    16 days ago in Jobleads

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  • Real Time Analyst

    SingTel Malacca City, Melaka

    Select how often (in days) to receive an alert: Join us as Real Time Analyst to manage the productivity of agents in Contact Center on real time basis. You...
    30+ days ago in Jobleads

    Report
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145 call center manager job offers

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